🇰🇪 Kenyan Healthcare Alert: Full Social Health Authority (SHA) API integration & automated tariff pre-authorization now live. Read SHA Advisory →
SHA Ready • Safaricom Daraja 2.0 • KDPA 2019 Certified

Kenya's Premier Hospital ERP Built for the Social Health Authority Era.

Say goodbye to rejected NHIF/SHA claim batches and untracked co-pays. SMART HMIS connects your Reception, Consultation Rooms, Pharmacy, Laboratory, and Cashier into a rock-solid, synchronized clinical workflow.

Zero Paperwork Loss
Instant M-Pesa STK Match
Local LAN Offline Resilient
Facility Live: Nairobi Outpatient & Inpatient Hub
SHA Gateway Connected
OPD Visits Today
142
↑ 14% vs yesterday
M-Pesa STK Reconciled
KES 384,500
100% matched to invoice
Recent Automated Claims LIVE STREAM
Wanjiku Mwangi (SHA: 8492041)
OPD Consultation • Full Hemogram • Pharmacy
Approved KES 3,850
Otieno Juma (SHA: 9102432)
Minor Surgery Co-pay • Safaricom STK Push
M-Pesa Paid KES 5,200
Halima Hassan (Private / Jubilee)
Maternity Ultrasound • Pre-auth Pending
Syncing API
Architected Specifically for Kenya's Healthcare Infrastructure
✓
Social Health Authority (SHA)
✓
Safaricom Daraja 2.0 STK
✓
Kenya MOH 705/711 Reporting
✓
Kenya Data Protection Act (KDPA 2019)
✓
KMPDC / PPB Drug Formulary

Why Legacy Hospital Systems Are Costing Kenyan Facilities Millions

The shift from NHIF to SHA has introduced real-time biometric verification, strict tariff ceilings, and automated digital claim audits. Running on paper cards or outdated offline software causes massive claim denials.

Manual / Legacy Systems

The Danger of Old Workflows

  • Up to 24% Claim Rejections: Submitting claims with wrong pre-authorization codes or invalid SHA scheme numbers leads to delayed payments.
  • Cashier M-Pesa Discrepancies: Patients show fake SMS confirmations or cashiers misread transaction codes during busy outpatient rushes.
  • Drug Stock Pilferage: Disconnect between pharmacy dispensing and billing counter creates inventory stock-outs and expired medication waste.
  • Slow Triage Delays: Receptionists re-typing national IDs, leading to long physical queues and patient dissatisfaction.
SMART HMIS Solution

Intelligent Automation with Starlet

  • Instant SHA Pre-Auth API: Automatic real-time member eligibility verification and tariff matching before treatments are rendered.
  • Direct Safaricom Daraja STK Push: The cashier clicks 'Prompt M-Pesa' and the exact co-pay amount pops up directly on the patient's phone. Reconciled in 2 seconds.
  • Locked FEFO Pharmacy POS: Pharmacists can only dispense medications linked directly to active doctor prescriptions, preventing leakages.
  • One-Click Patient Identification: Fast lookup via Kenya National ID, SHA Number, or Phone Number with full visit history retrieval.

Built for Every Station in Your Medical Facility

Each hospital department receives a dedicated, focused workspace tailored to their exact job requirements, with zero confusing clutter.

Triage & Patient Registration

Rapid patient intake, emergency prioritization, biometric identification, and automated vital signs capture (BP, SpO2, BMI, Blood Glucose).

  • Fast National ID / SHA card lookup
  • Automated queue routing to doctors
  • Emergency vs routine triage badges

Doctor Consultation (OPD / IPD)

Intuitive clinical desk with ICD-10 diagnostic coding, historical medical charts, electronic prescription order entry, and ward bed allocation.

  • ICD-10 diagnostic search
  • 1-Click e-Prescriptions & lab orders
  • Ward bed admission & discharge notes

Pharmacy & Stock Control

Barcode-driven prescription dispensing, First-Expired-First-Out (FEFO) alerts, low-stock notifications, and automatic batch tracking.

  • Prescription queue integration
  • Batch number & expiry auto-monitoring
  • Automated supplier purchase orders

Laboratory & Diagnostics

Instant requisition receipt from consultation rooms, barcode sample labelling, standardized reference ranges, and doctor notification upon sign-off.

  • Real-time test queue for technologists
  • Out-of-range value flag alerts
  • Instant PDF reports with digital signatures

Billing & Safaricom M-Pesa

Centralized cashier ledger supporting co-pay splitting (SHA balance + M-Pesa prompt). Zero manual receipt writing with automated Daraja 2.0 reconciliation.

  • Instant Daraja STK Push to patient phone
  • Automatic invoice clearance on payment
  • Shift cashier balancing & audit reports

Hospital Analytics & MOH Reports

Executive control tower tracking bed occupancy, daily departmental revenue, top diagnoses, and 1-click export of Kenya MOH 705/711 statutory summaries.

  • Real-time bed occupancy tracker
  • Revenue leak & unbilled service alerts
  • Clean MOH 705 / 711 monthly export

Calculate Your Hospital's Protected SHA Revenue

Estimate how much revenue your health facility preserves by stopping manual claim rejections and eliminating untracked M-Pesa co-pays.

1,500 patients / mo
KES 2,500

*Calculation models an average 18.5% claim rejection & uncollected co-pay recovery baseline documented in Level 3 to Level 5 Kenyan health facilities.

Estimated Annual Revenue Protected
KES 8,325,000
Saved Rejections / Month
KES 693,750 / mo
M-Pesa STK Instant Sync
1,080 txs / mo
Claim Protection Audit For Your Hospital

Test-Drive Any Department with One Click

Experience how doctors, receptionists, pharmacists, cashiers, and administrators interact with SMART HMIS. Click any card below to launch the live demo at demo.starlettechnologies.com.

AK

Dr. Andrew Kamau

Hospital Medical Superintendent

Full administrative privilege, department configuration, fee schedules, audit logs, and analytics.

Email: admin@smart-hmis.ke
Password: demo123
Launch Admin Desk →
JW

Dr. Jane Wanjiru

Chief Medical Officer (OPD/IPD)

Clinical notes, diagnosis coding, e-prescriptions, lab requisitioning, and inpatient charts.

Email: doctor@smart-hmis.ke
Password: demo123
Launch Doctor Desk →
FA

Faith Achieng

Front-Desk & Triage Officer

Patient registration, vital signs recording, queue management, and appointment bookings.

Email: reception@smart-hmis.ke
Password: demo123
Launch Triage Desk →
PK

Peter Kiprop

Lead Pharmacist

Dispensing prescriptions, stock replenishment, drug interaction checks, and inventory stock-taking.

Email: pharmacy@smart-hmis.ke
Password: demo123
Launch Pharmacy Desk →
MN

Mary Nduta

Billing & Revenue Cashier

Safaricom Daraja STK prompt, insurance co-pay splits, receipt issuance, and cashier balance sheets.

Email: cashier@smart-hmis.ke
Password: demo123
Launch Cashier Desk →
DO

David Omondi

Laboratory Scientist

Test queue fulfillment, barcode sample tagging, parameter recording, and instant result push to doctors.

Email: lab@smart-hmis.ke
Password: demo123
Launch Lab Desk →

Zero-Downtime Hospital Migration

How Starlet Technologies deploys SMART HMIS in your clinic, nursing home, or level 4/5 hospital without disrupting active patient care.

01

Facility Readiness & Data Audit

We extract and sanitize your existing patient lists, price tariffs, and pharmacy inventory catalog into a structured import schema.

02

Hardware & Local LAN Setup

Installation on your cloud server or on-premise local server with offline LAN failover so power/fiber cuts never stop triage.

03

Department Staff Training

Hands-on, 2-day role-specific workshops for your doctors, nurses, pharmacists, and cashiers until every user is confident.

04

SHA / Daraja Go-Live

We connect your live SHA provider credentials and Safaricom Daraja STK shortcodes with 24/7 dedicated standby engineering.

Kenyan Hospital FAQs

Everything medical superintendents, hospital owners, and IT officers ask about our system.

SMART HMIS features a direct SHA API gateway that validates member eligibility at triage in real time. When a doctor orders treatments, the system automatically checks pre-authorization requirements, applies the approved SHA package tariffs, and prepares electronic batch submissions with zero manual clerical data entry.
Yes. Through Safaricom Daraja 2.0 API, your cashiers can trigger an automatic STK push directly to the patient's phone number for the exact consultation or prescription bill. The moment the patient enters their M-Pesa PIN, the transaction code is captured and the invoice is marked as paid instantly. Paybill C2B validation and Buy Goods Till numbers are also fully supported.
We provide a hybrid deployment option. Your hospital can run on a local intranet server (LAN) so that doctors, nurses, pharmacy, and triage continue working at full speed with zero internet. Once connectivity resumes, queue batches and external SHA/M-Pesa syncs occur automatically.
Completely. Patient clinical records and financial data are secured with AES-256 encryption at rest and TLS 1.3 in transit. Detailed immutable audit trails record every user who views, modifies, or prints a medical chart, satisfying Office of the Data Protection Commissioner (ODPC) requirements.
Yes. Our Starlet Technologies deployment engineers provide data extraction, deduplication, and bulk import scripts for Excel, CSV, MySQL, and Microsoft SQL databases. We import your patient master index, doctor rosters, and drug inventories prior to go-live.

Ready to Modernize Your Hospital's Clinical Operations?

Speak with our Kenyan health informatics specialists today. We will schedule a customized live walkthrough for your board or management team, audit your SHA readiness, and provide a clear quotation.

Launch Online Demo → Visit Starlet Technologies

Request Facility Walkthrough